You can exchange any item from your order for a different size or colour as long as the item is unworn, undamaged, and within 1 month of dispatch. Simply fill out the back of the delivery note with all the details required, return the item in the same box that you received the order, using one of the three methods and we will do the rest. We will inform you by email when your order has been received and when a replacement has been dispatched.
Please allow 14 days for your exchange to be processed.
If you are not satisfied with your goods, simply return them to us within 1 month of purchase unworn and we will either exchange or refund you no questions asked* (please note that items damaged through wear cannot be returned). We recommend that you use one of the three methods and enclose your delivery note, indicating the reason for the return. Where necessary we recommend that you insure the returned items as we cannot be held responsible for goods whilst in transit to us. Please retain the proof of postage.
Shipping of your goods will be direct from Brook Taverner’s warehouse so you are in good hands, for any delivery inquiries please email us and we will reply asap
Sean Pounds Abington Vale Northampton NN3 3XD
Sean Pounds Tailoring and Sean pounds Retail are owned by Sean Pounds